A passionate commitment to client satisfaction
We want you to be completely thrilled with the job we do for you.
We accomplish this by way of communication - We keep you updated the whole way through both personally and on-line through your Project Page.
We accomplish this by way of courtesy - We listen to your needs and concerns and work on ways to provide solutions to any problems or issues you may have.
We accomplish this by way of competence -- In short, we train our staff to know what they're doing: from identifying damage, to working with adjusters, to showing you the right products to resolving tough issues.
A persistent commitment to surpass expectations
We want to do a better job than just "the minimum."
We accomplish this by obeying the law - We do not illegally offer rebates on deductibles, we abide by city code and safety guidelines.
We accomplish this by observing right practices - We constantly strive to do better than what the minimal standards dictate.
We accomplish this by ordering our priorities - We never put profit ahead of our clients.